FAQS

Everything you need to know about barcodes

Can't find your answer? Message us and we'll reply in minutes.

What is a barcode and why does my product need one?
A barcode is a unique numeric code, printed as scannable black-and-white lines, that identifies your product at checkout and in retailer systems. Most retail stores, supermarkets and online marketplaces require a valid barcode before they'll stock or list a product.
What's the difference between a barcode and GS1 registration?
The barcode is the scannable image; GS1 registration is what makes the underlying number official and globally unique. A barcode without genuine GS1-issued registration behind it can be rejected by retailers or duplicated by someone else's product.
How fast will I receive my barcode?
Barcodes are delivered to your email within 15 minutes of your payment being received and confirmed, since barcodes are a digital product with no physical shipping involved.
Do your barcodes work outside Zimbabwe?
Yes. Every barcode is a registered EAN-13 code, accepted in retail systems across Zimbabwe as well as internationally, including Europe, Asia and beyond.
Do barcodes expire, or are there renewal fees?
No. Once you purchase a barcode from us, it's yours for life. There are no renewal fees, subscription costs or hidden charges of any kind.
What do I get when I buy a barcode?
You receive the scannable barcode image files, the underlying numeric code, and a Certificate of Authenticity showing that ownership of the code has been transferred from us to you or your company.
How much do barcodes cost?
Pricing depends on how many barcodes you need, starting at $10 for a single barcode and scaling down per-unit the more you buy. Bulk orders above 1000 barcodes use a flat per-unit rate. Use the calculator on our Shop page for an instant estimate at any quantity.
Can I get a custom quote for a quantity that isn't listed?
Yes. Our Shop page has a built-in calculator — enter any quantity and it estimates your total instantly using the same pricing model we use internally, before you confirm the exact price with us on WhatsApp.
How do I place an order?
Choose a package on the Shop page and add it to your cart, or message us directly on WhatsApp, email or phone with the quantity you need. We'll confirm your total and send payment details.
What payment methods do you accept?
We accept standard local and mobile payment methods. Reach out on WhatsApp or email and we'll walk you through the payment option that works best for you.
Can I use the same barcode on more than one product?
No. Each barcode number must be unique to a single product, including different sizes, colors or variants. If you sell multiple products or variants, you'll need a separate barcode for each one.
What if I need more barcodes later?
You can order additional barcodes any time — there's no limit, and no need to re-register anything you've already purchased. Just let us know how many more you need.
Will retailers definitely accept my barcode?
Our barcodes are genuine, GS1-registered codes accepted by major retailers including Pick n Pay, OK, Spar, Choppies and Food Lovers, among many others, both locally and internationally.
How do I actually put the barcode on my product?
You can print the barcode image we send you directly onto your packaging or labels, or have it professionally printed by a label supplier. We can also advise on label printing if you need help.
What's your refund policy?
Because barcodes are unique digital codes generated specifically for you, orders can't be refunded once the code has been issued. Message us before ordering if you have any questions about which package is right for you.

No questions match your search. Try a different word, or ask us directly.

Still have questions?

Chat with us now
Online Payment Temporarily Unavailable
Our online payment gateway is currently down for maintenance. To complete your order, please continue on WhatsApp — our team will confirm pricing, payment and delivery with you directly.