Privacy Policy

01 Information We Collect

We may collect the following types of information when you interact with our website or place an order:

• Personal identification information — name, email address, phone number and business name.
• Order and transaction information — the barcode packages you purchase, quantities, and order history.
• Communication information — messages you send us via WhatsApp, email or our contact forms.
• Technical information — browser type, device information and general usage data collected automatically when you browse our website.

02 How We Use Your Information

We use the information we collect to:

• Process and deliver your barcode orders, including issuing your Certificate of Authenticity.
• Communicate with you about your order, respond to enquiries and provide customer support.
• Improve our website, products and services.
• Send you relevant updates about our offerings, where you have agreed to receive them.
• Comply with legal obligations and protect against fraudulent or unauthorized activity.

03 Data Protection and Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. While we work to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

04 Information Sharing and Disclosure

We do not sell, rent or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business, such as payment processors and delivery communication tools, under appropriate confidentiality obligations.
• When required by law, regulation or a valid legal process.
• To protect our rights, property or safety, or that of our customers or the public.

05 Third-Party Websites and Services

Our website may contain links to third-party websites or services, such as WhatsApp or social media platforms, which are not operated by us. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their privacy policies before providing any personal information.

06 Your Rights Regarding Your Data

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate or incomplete information.
• Request deletion of your personal information, subject to any legal or contractual obligations we may have.
• Withdraw consent to marketing communications at any time.

To exercise any of these rights, please contact us using the details below.

07 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal or regulatory reasons. Any changes will be posted on this page with a revised effective date, so please check back periodically.

08 Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us: